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Delivery Information

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges (if any) for your order will be calculated and displayed at checkout.

Region/Location Estimated delivery time

Australia 3 - 5 Working Days*

New Zealand 5 - 7 Working Days*

Other 7 - 14 Working Days*

*Rural deliveries may take up to an additional 2 working days.

Shipment to P.O. boxes

U See More ships to physical addresses within Australia and New Zealand only. P.O Boxes will not be accepted for delivery by our carrier.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped.

Customs, Duties and Taxes

U See More is not responsible should any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).


U See More is not liable for any products damaged or lost during shipping. If you received your order damaged, we will do our best to assist where possible to place a claim with the carrier. Please notify us within 5 working days of receiving a damaged parcel for making a claim against our carrier.

Please save all packaging materials and damaged goods before filing a claim.